Privacy Policy

Privacy Policy for Umtamvuna View Cabanas

Effective Date: 01/10/2024

At Umtamvuna View Cabanas, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you use our services or visit our website.

1. Information We Collect
We may collect the following types of personal information:

Personal Identifiable Information: Name, email address, phone number, and postal address, which you provide when making a booking or checking in.
Payment Information: Credit card details or other payment information, which is collected and processed by secure third-party payment providers.
Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent on the site, which is collected through cookies or similar technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:

To Process Bookings: To confirm your reservation and provide the services you request.
To Communicate with You: For customer support, sending booking confirmations, and responding to inquiries.
For Marketing: To send you promotional materials, special offers, or newsletters, but only if you opt-in to receive such communications.
To Improve Our Services: To analyze usage data and enhance the functionality and user experience of our website.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

Service Providers: We may share your data with third-party vendors who help us with payment processing, booking management, or marketing services.
Legal Compliance: We may disclose your information if required by law, regulation, or legal process.
4. Security of Your Information
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or loss. Our website uses encryption (such as SSL) to safeguard sensitive information like payment details during transactions.

5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve functionality, track user behavior, and enhance your experience. You can control cookie settings through your browser and opt-out of certain tracking.

6. Your Rights
You have the following rights regarding your personal information:

Access and Correction: You can request access to the personal data we hold about you and request corrections if necessary.
Deletion: You may request that we delete your personal information, subject to legal requirements.
Opt-Out of Marketing: You can unsubscribe from our marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
7. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website, and the "Effective Date" will be updated accordingly.

8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:

Umtamvuna View Cabanas
7 Bon Vista Road, Banners Rest, Port Edward
Email: umtamvunaviewcabanas@gmail.com
Phone: 0765958584